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James Crawley


Posted Thursday, March 14th 2019

Watch the squad train in pre-season

Renewing season card holders for the 2019/20 campaign will enter the ballot for the chance to watch the team train in pre-season.

It's the latest prize draw for renewing season card holders. 

Marlon Pack surprised the first prize draw winner, Michael Smith, who was given his 2019/20 season card for free.

Neil Evans from Little Stoke has won a signed white 2018/19 away shirt - as revealed in the latest episode of The Robins Nest - and Marco Tayler of Bedminster has been chosen to take part in this summer's squad photo day.

The fourth prize draw, a pre-season visit with a guest to the club's training ground at Failand, is open to fans who renew their season card this week (Monday, March 11th - 12pm on Monday, March 18th.

Renew your season card today

Please note the ticketing system will undergo an upgrade from 3pm on Wednesday, March 13th to midday Thursday, March 14th. We would advise supporters that season card renewals and matchday tickets are unavailable to purchase during this time.

For more information, see our 2019/20 season card FAQs.

The key dates

Lose your seat deadline:

  • 12pm, Monday, March 18th

Move your seat:

  • Phone: 12-8pm, Monday, March 18th

Members purchase

  • Online: 10am, Tuesday, March 19th
  • Online or Phone: 10am, Wednesday, March 20th

General sale

  • Online: 10am, Friday, March 22nd
  • Online or Phone: 10am, Monday, March 25th


  • 5pm, Friday, April 5th

Your benefits as a 2019/20 season card holder

  • £10 start-up Rewards balance
  • 10% discount in concourses, coffee shop and sports bar
  • Away and cup ticketing priority
  • £5 discount on CATS travel
  • Members prices for Bristol Bears & Bristol Flyers home league matches
  • 10% discount on Heineken Lounge hospitality (subject to terms and conditions)
  • And more unique in-season ticket offers

Bristol Sport Club Account

In order to renew your season card online, you will need to ensure you have set up your Bristol Sport Club Account. To do this, please visit where you can also find an updated step-by-step user guide to help you through setting up your account. Designed to make life easier for you, the Bristol Sport Club Account allows you to use just one single login to purchase tickets (including your 2019/20 season card), merchandise, watch BCTV, access the Bristol City App and keep an eye on your City Rewards loyalty balance.

We anticipate phone lines being busy throughout the season card renewals period so would recommend supporters buying online.

The Bristol Sport Club Account: Everything you need under one login